“The flyers took 6 days to arrive I had paid for same day flyers as I needed them done within a time frame. Ordered on Thursday night hoping to have by Tuesday evening the latest as the event was Wednesday morning. They never came. You cannot call so thats another issue the chat box isn't great.”
Hi Louise
Thanks for your review. I am sorry there was a delay in your delivery.
The order was placed with express production for printing and despatching on the same day - which was provided.
However as this was a Friday the next working day is Monday which is when the estimated delivery on your order was for (as you selected)
All deliveries are estimated only as the courier does not offer a guaranteed delivery and I can see your order was delivered the next working day (Tuesday) which was one day late.
We did refund the delivery costs after you informed us of the delay in chat as a result
Many Thanks
Luke
DigitalPrinting
“Highly Recommended – Fantastic Experience
I spoke with Luke from the customer service team via live chat at short notice after missing the deadline for printing and shipping. It felt like a long shot with little hope of securing help — but I was to be proven wrong.
Although they couldn’t guarantee next-day delivery, Luke was extremely helpful and assured me he would do his best to assist.
Twenty-one hours later, “helpful” was an understatement, 500 high-gloss double-sided printed leaflets arrived at my door, 250 miles from their printing location!
This was followed up by a call the following week to make sure I was happy with my order, along with an email offering 20% off my next purchase. What’s not to like?
Excellent customer support and service. As my first order, the team exceeded my expectations at every step. As someone who understands the number of stages and departments involved to make this happen, I can only offer praise to all involved.
When the opportunity arises, I will definitely use them again.
D.”
Hi Damien
Thank you for your review. I am delighted you are so pleased with the service we provided and we were able to meet the deadline you needed for your prints.
We take pride in our customer service, and do all we can to ensure the quality of prints arrive as expected, so it is great to see your comments.
We look forward to your future orders.
Many Thanks
Luke
DigitalPrinting
“Excellent service and great on time delivery.
Was really stuck and almost running out of time but Digital Printing Ireland was there for the rescue and saved the day.
Premium quality.
Would definitely recommend their service.”
Hi Husam
Thanks for your review. We always wish to provide quality prints with a prompt service so I am glad we were able to provide with the tight time frame you had.
Thanks for your recommendation.
Many Thanks
Luke
DigitalPrinting
“Needed A5 flyers in a rush. Ordered on Friday and arrived on Monday. Ordered the 170 gr and the quality is unreal. Will definitely be ordering again.”
