“I never received it. They told me they had sent it, and their courier had probably lost it, and left it to me to find a solution, only a few hours before the event started. And they did this with my whole order, roll up, flyers, and notebooks.”
Hi Maria
Thanks for your review. I am sorry that the courier did not deliver your order on time. We did investigate with them and unfortunately it was concluded it was lost in transit and we refunded the order in full for you.
We do rely on the courier for deliveries who let us both down with this delivery.
It was not possible to print or send a replacement in the few hours. so I am sorry we were not able to do anything to assist at that time other than reprint the order.
Many Thanks
Luke
DigitalPrinting
“As always the standard was excellent, even in advance of completing the order, double checking I'm happy, when an issue occurred immediate and prompt response. Product excellent, customer service excellent and I'm thoroughly happy to use them again and again and recommend them to anyone.”
Hi Eamon
Thanks for your review. We always wish to ensure customers receive the quality prints expected, so I am glad we were able to assist in resolving the issues.
Thanks for your recommendation.
Many Thanks
Luke
DigitalPrinting
Hi Paula
Thanks for your review. I am delighted you are so pleased with the quality of your print and our service provided.
Many Thanks
Luke
DigitalPrinting
