“The change in packaging was the first clue that something was not right here, although that is not so important. What really disappoints is that the new formula has VERY little fragrance, and it is much thinner in consistency than the old one. I used to ADORE this product for its richness and sensual aroma, but now it is just meh, meh, meh. It does not leave my skin feeling soft and nourished, nor does it smell special, as it used to.”
Thank you for your review.
We're sorry to hear that the Hand & Body Lotion did not meet your expectations. We understand how disappointing it is when a product you've loved and used for a long time seems different from what you remember.
We appreciate your detailed feedback regarding the fragrance, texture and packaging. Customer comments are extremely valuable, and we'll ensure your feedback is passed on to the brand for review.
Thank you for taking the time to share your experience with us.
Kind regards,
Di Palomo Customer Support
“The perfume is incredible! I have always loved it. I used to be able to buy it in certain shops, but this does not seem possible anymore! So glad I can buy it online”