“The taste of the cake was nice, but the presentation was not good. It was smudged on the sides, not positioned correctly on the board and the top part of the cake from the edge was dented. Was expecting more after looking at your website and instagram page.
I also received various emails about a discount code but was showing as invalid when trying to place the order. I reached out to customer service who provided another code, however that did not work either. After chasing a few times, I was then told that there are no discount offers running currently.”
“Absolutely beautiful cake which was so yummy! Could do with a tiny bit more chocolate orange flavour in the actual sponge cake but everything else about this cake was great!!”
“A gorgeously made cake, I ordered this for my partners 30th birthday and it most definitely did not disappoint. One of the best cakes we’ve ever had!! Would 100% recommend!!”
“The cake itself was very nice , a bit rich but the whole was good .
However I ordered for my daughters Birthday, so arranged it to be delivered on her Birthday, but it didn't arrive until the following day , so we couldn't have it at her party and had to buy another cake elsewhere for her party.
When I complained I was abruptly told I'd have to send the cake back for a refund, no apologise, no anything, just very rude and this was the manager. The customer service is absolutely appalling, so I wouldn't recommend buying off this company as you will probably end up with no cake for your occasion.”
