“i ordered a ferrero rocher cake and was sent a lindor one, i’ve tried many times to email and contact them but have recieved no replies, but consistently get emails to write a review so here it is.”
“I did not receive the cake I ordered, so I can't really give it a review. I emailed Friday to say this, with a picture of the cake I did receive, looking for an apology. That was four days ago, and I've heard nothing. Now I receive an email for a review—very funny.”
“I was sent the wrong cake. It said Ferrero Rocher on the package which is my wife's favourite however I was sent something different. The cake was very tasty nonetheless just a shame she didn't get the one she wanted.”
“We received the wrong cake! When contacting them for an explanation they said our original cake was missing and they’d tried to call me?? No missed calls / voice message or emails received so not sure how they tried to contact me. I found customer support rude. No partial refund offered for their mistake. Would not use again which is a shame”
“Great service, packed really well and came in perfect condition.The cake tastes delicious, nice and moist , also very chocolatly with hit of nut from the Ferrero Rocha . Lovely with some cram on also .”
