“I bought these cupcakes to go with the cake, they were very good, and would recomment the product, however the customer service is poor, in fact unbeliveably poor. When I sent an email about a missing product this was one of the responses:
From: Desserts Delivered
Subject: Re: Wrong item in order
Date: 26 March 2026 at 12:49:17 GMT
To:
We sent you something for £15 and you paid £4 fora refund pls retune this
Thanks
Adrian - Sales & Customer Service Manager
The actual cakes are good, in fact better than other online cake deliveries, but the customer service is appaling.”
“My daughter was absolutely over the moon with these cupcakes which we purchased for her birthday.
She said they are the best cakes she has ever had, will definitely be ordering again from here.”
