“Look amazing and they were pleasant at first but quickly became sickly, and we couldn’t finish them — two ended up in the bin. I wouldn’t buy them again. They were probably a bit too large, although that may come down to personal preference. I received two cheesecakes of the same flavour, which wasn’t what I ordered. When I contacted the company, they said they had tried to call me to offer an alternative because one flavour was out of stock. However, I had no missed calls, voicemail, or follow‑up email on my iPhone. Customer service did apologise, but that was it — there was no offer of a partial refund or goodwill gesture. I would order their cakes again, but not the cheesecakes.”
“Purchased as a gift for my daughter who said they were very good. They certainly looked good but they were not the cheesecakes I selected. The packers obviously ignored the order or got the order wrong.”
