“Very thick and greasy. On first application it caused blocked pores and caused my face to breakout with lots of whiteheads under my skin. Which has never happened before.
I purchased 2 bottles so I am very, very disappointed.”
Hello Sandra,
Thank you for getting in touch and I am sorry to hear you were unhappy with our SPF.
We value your feedback and I have passed this on for you.
If you have unopened ready made products at home you can reach out to our very friendly customer care team at help@dermatica.co.uk and they can provide you with a returns label.
Upon receipt of unopened ready made products we can process a refund.
We are always here to help
Take care
The team at Dermatica
Hello Bhupinder
Thank you so much for your review and I am sorry to hear you only rated this two stars.
We love to hear your feedback and hope everyone likes our products as much as we do. If there is anything else we can help with please reach out to our wonderful team!
We are always here to help, thank you so much for trying out our SPF
Take care
The team at Dermatica
“I’m sure this spf is great for most skin types but I have oily and acne prone skin and cannot use it, as it’s so greasy and makes me look and feel like I’ve applied oil to my face.
For me, it was a waste of money. I love all your other products so I was quite surprised by the spf not suiting my skin.”
Hello Ashley, Thank you so much for providing your valuable feedback. I am sorry to hear you do not like the product we have launched but we can happily review this for you. Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp We are always here to help! Take care The team at Dermatica
