“I have been using the prescription formula and I feel it has been working however my skin has been sensitive hence why I purchased the Centella Gel Moisturiser however after using it for 4/5 days I had to stop as my face felt like it was on fire. It made is very red and left a very sticky feeling on my face. I wouldn't recommend this to someone using the prescription with sensitive skin. I felt this product was a waste of money but it wouldn't stop me purchasing other items for eg for the cleanser.”
Dear Jade,
Thank you so much for taking the time to share your feedback on our Soothing Centella Gel Moisturiser. We greatly appreciate your honesty and apologise for the negative experience you had with this product.
We're truly sorry to hear that the Centella Gel Moisturiser caused your skin to feel like it was on fire, turn red, and left a sticky feeling. This is definitely not the result we want for our customers, and appreciate we all have different levels of sensitivity. We understand how frustrating and disappointing this must have been for you.
You can reach out to our friendly customer care team to get further help with these side effects.
We are always here to help!
Take care
the team at Dermatica
“I have combo skin that is very acne prone and I like this moisturiser especially as we���re transitioning to colder weather as I feel like it really hydrates my skin and doesn���t contain any problematic ingredients. I���m currently trying to repair my skin barrier as my skin has become super sensitive and this does help”
“A very good moisturising gel for your skin.It doesn't irritate sensitive skin and leaves skin feeling soft and smooth.It is can be affordable but as a 50ml bottle it doesn't last long.Would recommend”
“I have very reactive skin and have had no bad reaction to this moisturiser. It truly is fragrance free and suitable for people with sensitive skin. I am happy with it and will purchase it in the future.”
“This is a good moisturiser, nice and light, with a light and pleasent scent. I think it fits well with the Dermatica range which tend to be good. It absorbs quickly.”
“I love Dermtica and their perscription creams. I was excited to try the moisturiser as it had glowing reviews! My skin type is sensitive/oily/rosacea prone. Within 2 days my skin broke out in tiny spots. The cream also left a film on my skin which within an hour made it look like an oil slick.”
