“Having had damaged skin barrier for a few months, this kit has completely restored health to my face. It feels hydrated and the redness has all but disappeared. I thoroughly recommend this product, it is now a permanent part of my skin care routine. I am a 52 year old man too!”
“I don’t know how to use the balancing kit with my prescription, also I notice when I use applie the cleanser and moisturizer after a while there are whitish things on my face”
“I didn't get on with it, the serum and moisturiser pilled. I returned it for a refund but they refused to give a refund, on the grounds it had been used. So how are you supposed to know about it if you don't use it ! That is £30 gone, a lot of money for something unsuitable. Still waiting on a satisfactory outcome after several emails.
This is not good customer satisfaction for a company so big and prominent.”
Hello Kathy,
Thank you so much for sharing your feedback and we are sorry to hear the products did not live up to expectation.
It can be usual to experience side effects when first using new ingredients but we are happy to review any concerns you may have with the products.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
We are always here to help!
Take care
The team at Dermatica
