“I have only starting using this kit for the past 3 days. The cleanser is amazing leaving my skin silky. The serum feels very nourishing and the moisturiser seems like it’s doing a good job too. Pleased with this kit so far but am relatively new to it so my views may change as we go along.”
“The cleanser is not very effective at removing make up and leaves me with a feeling that I have not cleansed my skin properly. The serum is too watery and I had a mild reaction to the serum and moisturiser which is strange because I was perfectly happy using your original moisturiser which you don't sell anymore.”
Dear Assunta,Thank you so much for your feedback on The Nourishing Kit. We greatly appreciate you taking the time to let us know about your experience.
We sincerely apologize that the cleanser did not meet your expectations in terms of makeup removal and the feeling of properly cleansed skin. We understand how important it is to have a cleanser that effectively removes makeup and leaves your skin feeling refreshed. We will definitely take note of this and keep an eye on all feedback to see if we find methods to improve.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
Take care
The team at Dermatica
“I like the look and feel of the siram, cream cleanser and moisturizer, however after a week of use my skin has stared to peel off in thin layers. Not sure if this is ment to happen ? , The siram Also sings when I applied it to my face. My skin looks worse this week than prior to use. Did I not use the correct products for my skin from this range? I'm confused.”
