“I bought this nourishing kit along side my prescription treatment. I have been using the treatment for 1 week and the kit which arrived after for about 4-5 days. I do not like the texture of any of the products. I feels very sticky on my skin and leaves a residue that then flakes off. I have also broken out in large under skin spots on my forehead that I have never experienced before and have never had issues with spots or acne unless it’s hormonal and never on my forehead. The prescription treatment has made my skin so dry! Flaking off in patches and red underneath. I have used high strength retinol prior to this treatment for a few years and never had an issue with dry skin.”
“Quite happy with my purchase apart from the cleanser. Cleanser feels bit too oily and instead of removing the make up it feels like it’s being shift around.
The other 2 products is nice and my skin has certainly improved after the use.”
Hi Nafisa,
Thank you so much for taking the time to share your feedback on The Nourishing Kit. We are thrilled to hear that you are satisfied with your purchase on the most part but we are sorry to hear the cleanser wasn't as expected.
At our company, customer satisfaction is our top priority, and we would love to meet exceed all expectations. We are constantly striving to provide high-quality products that nourish and bring joy to our customers.
If you ever need any assistance or have any further questions, please don't hesitate to reach out. Our friendly customer support team is always here to help you.
Once again, thank you for your kind words and support. We truly appreciate your feedback.
“I do like Dermatica but these products didn't work for my skin. It gave me acne and I had to stop using them. I am not sure which product upset my skin but decide to stop using all three.”
Hello Senada
Thank you for your feedback and I am sorry to hear the products didn't suit you.
We hope every patient will love our products and it is a shame this wasn't the case here.
If you need further help or information you can reach out to our team at help@dermatica.co.uk
We are always here to help!
Take care
The team at Dermatica
Dear Jade,Thank you so much for giving The Nourishing Kit a 5-star rating! We're thrilled to hear that you're enjoying our product. Your feedback means a lot to us, and it serves as a motivation to continue delivering high-quality items to our valued customers like you.
Moreover, we appreciate your comment about how The Nourishing Kit works great when used alongside your prescribed formula. We designed it with the intent of complementing existing routines, and it's wonderful to know that it's meeting your needs.
If you have any other questions or suggestions, please don't hesitate to reach out. We're here to assist you and ensure you have the best experience with our products.
Once again, thank you for your kind words and for choosing The Nourishing Kit!
Best regards,
Dermatica
Thank you for your feedback, this is exactly what we aim for!
Quality products for a great price! If you need further help with anything at all please do let me know.
Take care
The team at dermatica
