Dear Jodelyn,Thank you so much for taking the time to rate our Vitamin C 15%: Fresh Batch Ascorbic Acid with 5 stars! We truly appreciate your kind words and support.
We are delighted to hear that our product made your skin feel so healthy. It is always wonderful to receive such positive feedback. We take great pride in creating high-quality skincare products, and knowing that they have a positive impact on our customers' skin is incredibly rewarding.
Once again, thank you for your stellar rating and for choosing our Vitamin C 15%: Fresh Batch Ascorbic Acid. We truly value your satisfaction, and we look forward to serving you again in the future.
Warm regards,
Dermatica
“This unfortunately didn't work for me. I still have a lot left, but every time I used it, it bought me out in spots. I know a bit of purging is normal, but the treatment just seemed to give me dry patches of blistered spots, even when I moisturised beforehand, and I don't have sensitive skin. I've stopped using as I'm now trying to repair my skin from the damage.”
Dear Lucy
Thank you so much for taking the time to share your experience with our Vitamin C 15%: Fresh Batch Ascorbic Acid. We truly appreciate your feedback and we apologise for any inconvenience this may have caused.
We're sorry to hear that the product didn't work well for you and resulted in dry patches and blistered spots. This is definitely not the experience we want our customers to have. We understand that everyone's skin reacts differently to treatments, and we deeply regret that our product did not meet your expectations.
If you have any issues at all with Dermatica products we ask that you kindly reach out so we can help you further.
We are always here to help,
Take care
The team at Dermatica
“I had some residual acne marks and redness I wanted to get rid of and azealic acid on its own wasn’t working, so I added this to my AM routine. I have been using it for a couple of weeks now and can already see a difference. It’s a really lovely serum. It has a gel like consistency and spreads well on the skin - I find the 2 pump suggestion rather generous, so apply to my face section by section instead. My acne marks are really starting to fade, the redness has almost gone completely and I definitely feel I look more “glowy”. A definite repurchase for me.”
Dear Catherine,
Thank you so much for your glowing 5-star rating of our Vitamin C 15%: Fresh Batch Ascorbic Acid! We're thrilled to hear that our serum has made such a positive impact on your skincare routine.
We're really glad that you found our serum to be effective in fading acne marks and reducing redness. It's wonderful to know that you're already noticing a difference after just a couple of weeks of use. We put a lot of effort into creating a serum with a gel-like consistency that spreads easily on the skin, so we're pleased to hear that you found it pleasant to use.
We appreciate your feedback regarding the suggested two pump application. Everyone's skin is different, so it's great that you figured out a method that works best for you. Applying section by section sounds like a smart alternative.
It's amazing to hear that your acne marks are fading and the redness has almost disappeared. We're even more thrilled to know that our serum has given you a "glowy" appearance. Hearing that you'll be repurchasing our product is the highest compliment we could receive.
Once again, thank you for taking the time to share your feedback and for your continued support. We're grateful to have you as a customer.
Take care
The team at Dermatica
Dear Jaya,
Thank you so much for your fantastic 5-star rating of our Vitamin C 15%: Fresh Batch Ascorbic Acid! We genuinely appreciate your support and are thrilled to hear that you are satisfied with our product.
If you need further help please do not hesitate to contact us.
Take care
The team at Dermatica
“I've only been using 1month so I haven't seen much difference in skin yet only problem with this is it stays stiky on your face and so impossible to wear foundation or anything with it”
Dear Amanda,
Thank you so much for taking the time to share your feedback on our Vitamin C 15%: Fresh Batch Ascorbic Acid.
We would love to make a product which suits each and every individual and we are sorry this has not been your experience.
If you need further support please reach out to our lovely customer care team at any time.
We are always here to help.
The team at Dermatica
“I Looooove this ! I have had rosacea and been using the rosacea formula from Dermatica , when I finished that I wanted to use something that would improve my skin as it still had a bit of redness/pigmentation.
This has done the job wonderfully. My skin clarity is improving and looks a lot clearer . Feels moisturised and a lot brighter !”
