Hello there,
Thank you for your valuable feedback,
Please note that this is a long-term treatment, and although we should start to see more improvements at the 12-week mark, we do anticipate it taking longer than this to see significant results. To see significant visible changes in your skin, it will take some patience and persistence with the application of our products.
If you would like to review this or get further help or support you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
We are always here to help!
Take care
The team at Dermatica
“Well packaged, the cream itself is a nice consistency and glides well across the face.
Initially this did help with redness but I wouldn’t say I’ve noticed a huge difference in pigmentation yet.”
Hello Chloe
Thank you for getting in touch and I am sorry to hear this.
If any side effects are considered unusual or outside of general expectation, we will always review these for you.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
Take care
The team at Dermatica
“Extremely irritating for my skin. I don’t even have sensitive skin. This makes me skin itch like crazy for a few hours after applying and has made my skin red and raw after a few applications. Will not be continuing!”
Hello Madhu
Thank you for taking the time to share insights of your experience. It does not sound that your experience has been as expected and we would like to offer you further support with this.
Whilst mild irritation and redness is expected when first using this treatment we would like to review certain cases if causes such side effects.
A member of our Customer Care team has reached out to support you further with this. We would like to ask that you review this at your convenience.
Take care
The team at Dermatica