“Your e-gift cards are not easy to buy. I wanted to buy one for £75 but this was not possible. I had to buy a £50 and a £25. I asked for both of them to be sent to my own email address, so that I could print them and give them to my friend. This was because last year she only received one instead of two. Then the 2 emails did not arrive. I had to telephone customer service twice to get them sent. Eventually they arrived but printing was not very nice. Overall, a poor experience.”