We’re really sorry to hear this and appreciate you sharing your experience. We have replied on your previous feedback review, as this was purchased within the last 30 days it’s still within our returns period.
Hi Rosemary, thank you for your amazing review! We're so glad to hear that you love the Sound Sleep Cocoon Night Gel-Cream and find it non-greasy while helping you sleep better. Your support means the world to us!
“Unfortunately, I was only able to try this gel twice as it ran out after two uses. It’s a very expensive sample sized bottle, but I don’t believe there was 10ml worth of gel inside it. Cannot comment as to whether it is a good product and won’t be going on to buy a bigger bottle since I have no idea if it is worth it.”
Hello Edward, thank you for your feedback. We're sorry to hear that you were only able to try the gel twice and felt that the sample size was insufficient. We understand your concerns about the value and effectiveness of the product. Your feedback is important to us, and we'll look into this matter further. If you have any questions or need assistance, please feel free to reach out. We appreciate your honesty and hope to improve your experience in the future.
“A very comfortable night gel that makes your skin feel soft as soon as it's applied, also smells nice. I purchased the small size to test and will be buying a regular sized version.”
Hi Jonathan, thank you for your wonderful feedback! We're delighted to hear that you find it comfortable and that it makes your skin feel soft right away. It's great to know you also enjoy the scent. We're thrilled that you're planning to purchase the regular-sized version. If you have any questions or need further assistance, please feel free to reach out. Enjoy your skincare routine!
