Hi Rosemary, thank you for your 5* review! Sorry to hear the dispenser/pump makes it hard to control drops and monitor quantity, your feedback helps us improve. If you’d like, we can share tips or alternatives to help with dispensing, please contact ecomcustomerservice@dermalogica.com.
“I love the texture of the serum. It absorbs into my skin well, and paired with my gua sha tool I have seen an improvement in the tone of my jaw line. I do not like the pipette dispenser however. It is clumsy to use and does not dispense the serum as well as a pump dispenser would.”
Hi Andrea, thank you for your thoughtful review! We’re delighted to hear that you love the texture of our Neurotouch Symmetry Serum and that you’ve noticed improvements in your jawline with the help of your gua sha tool. We appreciate your feedback regarding the pipette dispenser – we understand how it can be a bit clumsy and will certainly take your thoughts into account for future improvements.
“Very disappointed with this product which is very expensive for the amount in tube. Impossible to get out more than one drop at a time. However does feel nice on the skin. Maybe this is useful as a one-off for a special event but could not see this being used regularly. I have used Dermalogica products for many years and have always been pleased with them. This is the one exception for me!”
Hello Stephanie,
Thank you for your honest feedback regarding the Neurotouch Symmetry Serum. We're truly sorry to hear that you had issues with the dropper and felt the size didn’t meet your expectations. It’s wonderful to hear that you appreciated how it felt on your skin, and we value your perspective on its usage. Your comments are very helpful as we strive to enhance our products. If you have any further concerns or need assistance, please feel free to reach out.
“Hi first day I started using the serum and the techniques my skin felt great. After one week using twice a day with a before and after photo there are visible differences to my skin, reduced lines and plumper cheeks, smoother forehead. I went for my monthly facial and my fantastic therapist felt my forehead was smoother & noticed that my cheeks were plumper. Fabulous results for me after 1 week. I do use intensive moisturiser and dermalogica cleanser and masques.”
Hi Audrey, thank you for sharing your amazing results! We're thrilled to hear that after just one week of using Neurotouch Symmetry Serum, you're seeing visible changes such as reduced lines and plumper cheeks. Your dedication to your skincare routine is truly inspiring!
Hi Rosemary! Thank you for sharing your experience with the Neurotouch Symmetry Serum! It’s great that you’ve started using it, and we understand that results can take a little time. We also get that doing the face massage at home can be tricky, perseverance is key! Keep us updated on your journey, and we’re here to help whenever you need us.
Hi Elizabeth! We’re so excited to hear that you’re experiencing firmer, plumper, and lifted skin after using the Neurotouch Symmetry Serum for just two weeks! It’s amazing how quickly one can see results. Thank you for sharing your enthusiasm with us!
“I have been using this for about 2 weeks now and absolutely love it! I sometimes get lazy with my routine but this has been a pleasure to use and makes bedtime a treat! It smells great and the massage routine is relaxing. I use it with the dermalogica gua sha tool and have to say my skin is glowing in the mornings now! Will definitely buy again!”
Hi there! We’re thrilled to hear that you’re loving the Neurotouch Symmetry Serum! It’s fantastic that it’s making your bedtime routine feel like a treat. The relaxing massage technique combined with that lovely scent can truly transform the experience. We're so glad you’re already noticing a glow in the mornings! Thank you for sharing your feedback, and we can't wait to see you back for your next purchase!
“I have used the neurotouch symmetry serum once daily for two weeks after receiving a free sample. As much as I love the neurotouch sculpting technique, as a busy mum of an active toddler, it did feel like a lot to add that to my evening routine. However I have incorporated some massage into both morning and evening. The serum itself is lightweight and smells ok. My skin does feel slightly improved over the last two weeks so it may have played a part. I do notice my jawline a little more than previously. All in all, I am not sure if the product has made much of a difference but it has been pleasant to use. And I think it has been a plus to make the massage a ritual. I recommend for those wanting a boost for their self care.”
Hi Jamie! Thank you for your thoughtful review of the Neurotouch Symmetry Serum. We're glad to hear that you've found a way to incorporate the massage into your routine, even with your busy schedule! It's wonderful that you're noticing some improvements in your skin and jawline. We truly appreciate your recommendation for those looking to enhance their self-care rituals.
