“I really like this SPF. The texture is lovely and smooth, and it doesn’t feel greasy at all when applied. It kept my skin feeling protected and cool, even in direct sun on the rare hot UK days or while doing a workout.
However I have oily skin, and while it starts off matte, I do get a bit shinier than I’d like after a few hours. I’d love a version with more oil control, but overall it’s a great product I would highly recommend to anyone who wants to truly protect their skin from heat damage.”
Hi Charlotte, thank you for your thoughtful review! 🌞 We're thrilled to hear that you enjoyed the smooth texture and non-greasy feel of our SPF, and that it kept your skin protected and cool even during workouts and those rare hot UK days.
We appreciate your feedback regarding the oil control. It's great to know that while it starts off matte, it could benefit from enhanced oil control for those with oily skin. We'll certainly pass this feedback on to the relevant team.
Overall, we're delighted that you would recommend our product to others looking for effective sun protection. Thank you for sharing your experience! 😊
“I pre-ordered prior to a holiday and my skin reacted very badly. For clarity I do have sensitive skin but I’ve used other products in the biolumin C range with no issues.
After using on first day of holiday I discontinued use but then had really blotchy then dry flaky skin the rest of the holiday.
I did consider it might have been other environmental factors so didn’t contact customer service or review straight away. Tried a little at home some weeks later with the same results which I reflect was a bit silly of me.”
Hi Roisin, thank you for sharing your experience with us. We're sorry to hear that you had a negative response to the product, especially since you've had no issues with other items in the Biolumin C range.
Given your sensitive skin, it's understandable that you would be cautious. It's unfortunate that the negative response persisted throughout your holiday and even upon trying the product again at home. Environmental factors can indeed play a role, but your feedback is invaluable to us.
We appreciate your honesty and would like to assist you further. Please feel free to contact our customer service team so we can address this issue and find a suitable solution for you. ecomcustomerservice@dermalogica.com
Hi Elaine, thanks so much for your 5* review! its wonderful to hear its really brightening your skin up! Its so important to protect your skin from UVA/B, this is one of my personal favs too!
Hi Irene, thank you for your wonderful review! 🌟 We're thrilled to hear that you love the texture of the new Biolumin-C. It's great to know it feels silky and works well under makeup. Your feedback is much appreciated! 😊
“I’ve had a very bad reaction to this product after putting it on once. Ended up needing antihistamines. Would appreciate if dermalogica could be in touch to discuss this.”
Hi Helen, I'm really sorry to hear about your experience. Your skin health is our top priority. Please reach out to Dermalogica's customer service team directly at ecomcustomerservice@dermalogica.com so they can assist you further. I can see this was purchased in the last 30 days meaning you can proceed with a return for a full refund. One of our customer service team can assist you with this also. Again we are really you had a negative response.
