“Love the product. Felt velvety and a real treat on the skin. However, please change this novelty packaging! After pumping what I believed to be the last of the cream, I broke open the package to find a substantial amount still in the plastic inner container which I am still using 10 days later..”
Hi Sally, thank you for your feedback! We’re delighted to hear that you love the product and that it felt velvety and on your skin. 😊
We appreciate your comments about the packaging. It’s important for us to know that there was still a substantial amount of cream left in the container. We’ll definitely pass this feedback along to our product development team for consideration.
We are sorry that our Dermalogica Sound Sleep Cocoon has only been rated as 1 Star. We would love to understand why this product failed to live up to your expectations and learn lessons from your feedback.
“This is my favourite product, it glides on and smells so relaxing so it’s perfect for the last product of the night. It leaves my skin feeling soft and smooth. A little goes a long way so I get a good few months out of it.”
Thank you for taking the time to leave a review. Sound Sleep Cocoon night-gel crea is perfect to use alongside your regular moisturiser or on its own. It is formulated with, amongst other ingredients, encapsulated, motion-activated French lavender, which aids fatigued skin.
“So disappointed, my husband purchased this as a Christmas present for me had been doing my research on night creams, have been using since Christmas and have come up in a rash on my chest and neck, at first I didn't think was cream, put it down to cold weather and heating, had lost sleep literally scratching my skin off. I then stopped the night cream a few days ago and already my skin is feeling and looking better. Really not good for such an expensive cream and Dermalogica!”
Thank you for your review. Like you we are disappointed to hear that you are reacting to an ingredient contained within the Sound Sleep Cocoon. Unfortunately, some individuals will react to ingredients contained within a formulation whether this is skin care products, makeup or even medications and will not be aware of any allergy until they use the product for the first time. Please contact the E-com team on ecomcustomerservice@dermalogica.com to see if this item may be exchanged or refunded. In the meantime, please discontinue use of the moisturizer to allow the skin to calm and return to normal. If you need additional support, please visit a local pharmacist for further advice.
