Hi Arif,
We apologise for the delay in resolving this issue for you.
We have identified that the order was dispatched with an incorrect shipping address, resulting in delivery to the wrong location. Our E-commerce team has promptly processed a full refund for your order and the funds should now be in your account.
Thank you for your patience!
“I have used Dermalogica Special Cleansing Gel for over 30 years, wouldn't use anything else, for the person who likes to feel thoroughly cleansed at the end of the day it's perfect and not too drying.”
“I’ve used special cleaning gel for around 15 years. I did take a break around 1 year ago when some slight changes in ingredients took place. It’s really important to me as someone with allergies to have consistency with products. I am hopeful no further changes will occur in the future.”
Thank you for your review, we would recommend checking the packaging for ingredient changes on the product or contacting customerservice-consumer@dermalogica.co.uk where a member of the team will be more than happy to assist you.
