I am very sorry to hear the shoulders are too big for you, we have passed your feedback onto the relevant department. Please feel free to use our free returns label and send this back for a refund or an exchange. Chloe
“Still waiting for my order to arrive.
Sent message to you yesterday to advise you that my order was still somewhere in the royal mail network & disappointed not to have a reply from you.
Maureen Forbes”
I am very sorry to hear the size was unsuitable for you, we have passed your feedback onto the relevant department. We will process your return as soon as we receive this back. Chloe