“I got the deal i wanted but the only downside is its portal operated , never had much joy using them, what ever happened to the good old telephone to talk with.”
“Found OneProtect Team FULLY STRESSED OUT due to me having to take two attempts to LIVE CHAT, as first Agent closed down my chat within 30 Seconds. even though she clearly viewed me typing my question to her on her screen. She then choose to use the caption ... Due to no response we have had to terminate the Live Chat !!! HOWEVER ...
Second Agent 'Jack' was more than helpful & went out of his way to assist ... thank you Jack ... which provided me with reassurance”
