“Even after paying the full amount for annual buildings insurance via Paypal I wasn't able to download my policy schedule that day as One Call had processing checks to do first which took a couple of days. This is the first insurance company I couldn't download my policy schedule the same day even though they received my money immediately!”
“At least your could telephone them more easily and discuss than some - although quite a wait to attend to you at times. At least they speak to you - more than some!”