“Not happy being kept waiting on the phone for 30+ minutes then being told that the person I got through too didn’t deal with new business instead of being put through I got a server and then call closed I again had to wait 30+ minutes to get a nice lady on the phone who very readily apologised for my problems but dealt with my new policy immediately.”
“Too early to comment yet as documents have not arrived yet and didn’t get an email?
Can’t find a contact number to contact and be reassured everything is okay”