“With my first call I found out exactly what was required from me, then the second call when very well. The reason these calls were required is because it's not possible to have a conversation with a form!
What I would say about my conversations with Hastings Direct is that the noise in the office, real or otherwise, was all too loud, the sort of background chatter I usually hear when I receiving those worrying calls about my bank account being compromised, I did initially think about hanging up.”
