“Quick and easy to deal with online but can be hit and miss if you need to phone up. Can spend a lot of time on hold, call me cynical but I think they're just trying to rake in the money from phone calls.”
“Hastings automatically increase premiums by 25% each year and use your credit card to automatically charge renewal fees. This is bad practice as it does not value existing customers so it is always worth while searching for a better deal. Telephone answering by Hastings also leaves a lot to be desired.”
