“Impossible to rate accurately, as this was a ''first purchase''. The terms offered when signing-up were less favourable than when II quoted but that was explained in part.....but only in part......by changed responses I needed to make to certain questions. The proof of the pudding will be in how II handles/responds to any claim and what the renewal price offered will be.That holds for the questions, below, re. "Customer Service" and "Communication'' : put bluntly, everything tends to be positive when an organisation is selling a service and wants one's money!”
“Unfortunately I hit a one in a million (or more) occurrence where my details were not initially available to me. It turned out that my online helper after lots of investigation discovered that a person with exactly the same name as me was purchasing insurance the day before me and computers became confused. All sorted now and I have a great quote.”
“Thank you so much to Helen Perry and her colleagues. I required fast turnaround to get insurance cover started and they made it happen. Highly satisfied customer! Brilliant work!”
