“I purchased what I consider to be a decent insurance policy, albeit with add-ons, that meets my needs. Everything seems to be in order and working well. Accessed my Insurance Certificate online quickly and easily, printed it out from my Android phone, so was impressed with that. I haven't had to contact Customer Service though based on my experience so far have been impressed. Communication so far has been by email, but seems regular as required. For me the process was relatively straightforward, but I'd prefer a more User Friendly shopping cart experience regarding add-ons.”
