“The site is not comprehesive enough. When you need to cancel because of an error there is way to do it youself and no body to help in the evening when some of us are sorting things out like insurance. Long story short - if you do not READ EVERYTHING before you commit then expect no friendly help and understanding. Expect to be charged heavy fees.”
“A paid the deposit then they said a have no insurance with them gave the ref number but doesn't match my details so av lost my deposit and have no insurance.”