“Had to cancel policy as confused.com sent reminder email that renewal was for 07/11 and the correct renewal date is 07/12. Customer arrives at ensure flex have now cancelled the policy”
“Took a while to access the part of the site that accepted payment for my insurance, but that was due to a technical issue. The lady whom I spoke to on the phone about this problem, was extremely helpful and advised my there was an issue, so to leave it a couple of hours and try again. She was correct and I wish to thank her very much for all her help(sorry I can't remember her name ).”
