“I had problems with their website and it took three attempts before I was finally able to make payment and receive insurance cover. Flow is an on line company so there is no call centre to speak to I had to wait until the next day before my email was answered .Hence my ratings.”
“I had problems reinsuring with Flow because I missed emails sent to me and I thought they were not going to insure me again when my insurance ran out. However it is now sorted. I think the problem was that everything has to be done on line (no phone contact) but that is how they do it cheaper.”
