“After the transfer to Admiral system, the occupation I selected here became something else that is not related. This only showed up after I paid for the policy. I had to take the time and effort to ask Admiral, which could only get the matter partially solved because apparently they use a different list of occupations. I hope this is not a serious matter when it comes to making a claim or renewing, but it would be nice if the list of occupation can be more standardised/synchronised between the insurers.
Their webchat was easy to use and help could be found without much wait.”
“The customer service agent Mitchell is excellent. She was spot on with all the information she provided, she linked both my insurance and even saved money for me, if I did not speak to her I would have never know know that I could apply for the insurance the way she did. 10 /10 for customer service. Cheers Mitchell.. your a star. Keep up the good work.”
