“Answer phone a nightmare live person brilliant then costing for some enquireys disgustingly priced. Answer phone long awful, live customer very good, price for enquireys discustingly over priced. In 80s computer difficult, abbrev no go area, didn'tknow i had paid , then told to ring couldnt as deaf travelled to named daughter to ring ,all pushed on to customer to save ££££££ pounds for you , you are not good but what company is .have purchased a policy sending paper i hope. From policy holder Laurence Scaysbrook.”
