“Process was seamless to transfer my car insurance with Aviva, they handled everything including NCB. Their price was competitive compared to other market leaders and communication was good in terms of sharing documents. Plus is they offer an app, which should be a standard for any corporation but some “leader” in insurances don not. Early days and will see how my first year goes wIth Aviva but first impression have been positive.”
“I like AVIVA and have used them before. The price was good but I do not like the problems of trying to speak to a human being. The chat line kept telling me they didn’t understand. I wanted to use my email address as my username but because a couple of years ago I was with AVIVA they said someone already used that name! Something had gone wrong when I tried to pay for a policy and I spent ages trying to speak so someone. Eventually I managed to get through to customer service and the gentleman I spoke to was a big help. It took a while but he sorted it in the end.”
