“When I purchased the policy I thought I paid for extras one being for a hire car as the initial price was 464.00 and I paid 517.00 but they said I had paid for other things but not a car. There was no extra help to add this to the policy so I rang Aviva and because I bought the policy through Confused I cannot get help over the phone I have to contact them by email only which I was very disappointed about.”
