“Had all I needed + a couple of nice additions such as a courtesy car at a good price Underwritten by AXA so feel reassured by that
Yet to find out what additional Nectar points will be gained”
“42 minutes to get through on phone as I can't retrieve policy documents. Told to try later as couldn't help me. Now 4 days later still can't see live policy, still can't retrieve documents and cannot link policy either. Says call customer service, but when I did they couldn't help. I wish I had stayed with Hastings Direct. Total shambles!!!!!!!!!!!!!”
