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Dial Direct Reviews

4.6 Rating 2,025 Reviews
Ease to buy
Providing documents
Customer service
Communication
Price ok. More information and money required for a claim that does'nt exist. I stated this via email. It took two days to reply to my email. Following my call to customer service, the rogue claim has been removed. I now have to pay an additional £33.33....I am not impressed!
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Posted 1 year ago
Ease to buy
Providing documents
Customer service
Communication
Good price
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Posted 1 year ago
Too early to judge. Some confusion over my request for documents by post which didn't sit well with a separate notice that they would be sent on line. I queried this and was assured they would be posted as requested.
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Posted 1 year ago
excellent customer service
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Posted 1 year ago
Author didn't leave any comments.
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Posted 1 year ago
Cost seemed ok
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Posted 1 year ago
"CLAIRE FREEMAN"
Verified Reviewer
Slightly misleading into thinking they would send me paper copy, but overall service so far, approachable..
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Posted 1 year ago
Very easy to use , only took minuets to set up my car insurance, cheeper than other insurers… a few pounds dearer than my renewal quote but had rac breakdown and legal support included
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Posted 1 year ago