“Price ok. More information and money required for a claim that does'nt exist. I stated this via email. It took two days to reply to my email. Following my call to customer service, the rogue claim has been removed. I now have to pay an additional £33.33....I am not impressed!”
“Too early to judge. Some confusion over my request for documents by post which didn't sit well with a separate notice that they would be sent on line. I queried this and was assured they would be posted as requested.”