“As stated above, their excess charges are huge. Only a very serious accident would cost them anything.
Communication is poor. It was impossible to log into My Account. No phone no. or email address is given on their website. The Chat just produces a message that there is no-one availalbe. When I did find, via Google, a tel. no., it was half an hour before I got to talk with anyone. But she was helpful, spent a lot of time with me.”