“Based on information provided to Confused.com, policy was automatically prepared and ready; documents available for easy download.
They checked I had read final policy after payment and downloaded.”
“I called Hastings Direct prior to purchase as I needed an invoice to send to my employer so that they could transfer me the funds to pay. They were not able to do this which is fine, but they were less than helpful in trying to assist in finding a solution to my issue and just said they 'don't do that'. I very much felt like a number rather than a valued new customer-to-be. I did proceed with the purchase as they were cheapest but i'm hoping i don't have to deal with them!”
