“Very helpful on the live chat line. Quite a bit of trouble with the log in to a new "My Account" which simy did not work and sent multiple password re sets that locked us out. They resolved it within 2 days however and all good.
Remains to be see if they are good car insurer as we have both been with another Insurer since 2009 but faced with " rip off" renewal figure this year have now changed to Hastings.”