“I found an insurance provider that provided a decent price. A few days after purchasing the insurance I receive an email saying they need photos of just about every inch of the vehicle, must be in day light whilst holding my license in each photograph. Would I have known I had to become a professional car photographer just to insure my vehicle I would have avoided them. I simply do not have enough time to be messing around taking pictures of everything, by the time I get home from work it’s coming dark, oh and they must receive them within the week or they’ll cancel my policy. Why wasn’t this made clear when purchasing the policy? Instead I wasted my time and lost £20 for the set up charge. The policy I set up as I had to fill everything in online. Completely waste of my time and will not recommend to anyone who values their own time.”
Hello,
Thank you for leaving your review.
I’m very sorry to hear you experienced this issue. Please be assured this is not the experience we want for our customers.
We would like to investigate this for you as a matter of priority, therefore can you please email communications@confused.com
I’m very sorry for any inconvenience this has caused you. We hope to hear from you soon.
Ka, Confused.com Representative
