“Some strange system behaviour - access to portal given prior to confirmation that policy has been accepted and then portal going offline for maintenance.”
“Not impressed with one call, I was going to cancel but they told me I couldn't have all my money back!! They give you FREE breakdown cover, lol, its not free, you can have 2 callouts only and you have to pay £20 each callout!! So to me that's not free!! Can't wait to see how they get out of giving you a courtesy car!!”
“Obviously, I chose One Call Direct because the fully comprehensive insurance that I purchased gave me a better cover than the other insurance policies that I looked at.”
Hello Joanne, thank you for your feedback. We would advise to contact One Call directly. You can find their contact details on their website. If you have any issues please could you email our support team at communications@confused.com.Corey (Confused.com Representative)
