“I can only talk about their website which I think is user friendly & their customer relations, which is quite positively disposed towards prospective clients. I don't know much about how well they actually treat their clients on a long term basis since I'm still a very new client. I hope they treat me fine.”
“After a good quote online I went to pay, filled in all the ‘would I like this and that extra’ put in my card details, then got a box saying I needed to phone one of their sales consultants. She was very pleasant but spent the best part of half an hour asking all the questions I’d already answered online, before processing payment. That was a frustrating waste of time.”