Confused.com is a price comparison website specialising in insurance and financial services. Confused.com is the first & longest-running UK insurance comparison site.
“I have been insuring vehicles for 40 years, I insure 4 vehicles. This company harassed me for certain information,even asking for a marriage certificate. When I wrote to them asking them to resolve a problem, I got no reply. When I tried to cancel my policy by phone and e-mail, I can only describe their procedures as a shambles. This is the worst insurance company I have ever dealt with.”
“I have never had an accident before so was not too clear on how to make a claim. When I rang One Call the lady put me at my ease straight away she contacted a solicitor for me and made it all so easy and stress and hassle free . They organised a replacement car within a couple of days and the office kept in contact with me to check all was well. I can highly recommend their service.”