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About Confused.com: Confused.com is a price comparison website specialising in insurance and financial services. Confused.com is the first & longest-running UK insurance comparison site.

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Confused.com's customers rate them 4.60 / 5.

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Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
How would you rate your claims experience?
Author didn't leave any comments.
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Posted 2 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"putting my insurance up by 45% from 2015 to 1016 without any changes in policy? no thanks! you just lost a multi car customer"
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Posted 3 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"very helpful customer service"
Helpful Report
Posted 3 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
How would you rate your claims experience?
"I have a claim which was just a minor fault not accident and it has been settled very quickly."
Helpful Report
Posted 3 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
Have you made a claim under this policy?
Author didn't leave any comments.
Helpful Report
Posted 3 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"Excellent customer service - delighted to stop with them for another year!"
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Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"The staff at Admiral are extremely helpful and friendly."
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Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Author didn't leave any comments.
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Posted 4 years ago
Ease of purchase
Communications
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"easy to set up policy and keep me informed by email of anything happening"
Helpful Report
Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
Author didn't leave any comments.
Helpful Report
Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
Have you made a claim under this policy?
Author didn't leave any comments.
Helpful Report
Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"My only comment would be that I recived emails and documentation to say sorry I have decided not to renew my policy and hope I would consider using the company in the future when infact taken out a multi car policy instead. The service I had over the phone with the operator to set up a multi car policy was fantastic very informative and clear, really wish I could remeber his name but he gave great customer service and a credit to the company"
Helpful Report
Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
Author didn't leave any comments.
Helpful Report
Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
How would you rate the customer service you received?
Have you made a claim under this policy?
"easy access, the service friendly, the price reasonable"
Helpful Report
Posted 4 years ago
Ease of purchase
Communications
Providing your documents
Have you had any contact with your insurance provider?
Have you made a claim under this policy?
Author didn't leave any comments.
Helpful Report
Posted 4 years ago