Confused.com is a price comparison website specialising in insurance and financial services. Confused.com is the first & longest-running UK insurance comparison site.
“The customer service does not care consideration of current customers. Everything is based on the company's system algorithms (nothing wrong with this) but the customer services portrayeth not any understanding or communication on a humanistic level (almost robotic). Nonetheless, a fairly good company that needs to enhance its customer services in dealing with its customers.”
