“I needed some advice about aspects of the electrics of my Vincent Comet since the battery was not charging properly. The person at the other end of the phone was friendly and helpful. I ordered what I thought was the right sort of solid state 6v regulator and it arrived very promptly. It turned out that I had not ordered the right thing so I contacted them about returning it and simply returned it whereupon a full refund was made. They could not have been more understanding and accommodating.”
