Olive Ivory Mid Height UK 7 Reviews

2 Rating 1 Reviews

About Charlotte Mills :

Wedding shoe designer, Charlotte, graduated from the prestigious Cordwainers (part of London college of Fashion) and along with its Alumni - the likes of Jimmy Choo, Patrick Cox and Sophia Webster - she followed her dreams and created her own brand in 2014 when she launched her first collection.

A pair of Charlotte Mills shoes has everything covered - the “Something old” is the silver Sixpence, the “Something new” is your shoes, “Something Borrowed is an envelope we provide which can be sent back to us with a picture of you in your shoes, and your “Something blue” is the blue detailing in the in-sock.

Charlotte hopes that each and every Bride falls in love with their wedding shoes and will treasure them forever as a keepsake of their special day.

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Phone:

0161 393 1879

Email:

info@charlottemillsbridal.com

Location:

The Aisle Edit,
Huddersfield Road, Scouthead,
Greater Manchester
Greater Manchester
OL4 4AG

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“Disappointing, I ordered a size UK 7 but a UK size 4 arrived. I returned them and explained that they were wrong size. But I was then sent a UK size 5 was sent.”

Helpful Report

Posted 3 months ago

Hi Eleanor, Thank you for taking the time to leave your review, and we're so sorry for the frustration caused. We completely understand how disappointing it must have been to receive the wrong size not once, but twice, especially when you're preparing for such a special occasion. This is certainly not the experience we want any of our brides to have. Please accept our sincere apologies for the error. Your feedback has been shared with our team so we can continue to improve our quality checks and help prevent this from happening again. We really appreciate you bringing this to our attention, and we're sorry that we let you down on this occasion. Kindest, Alex & Team Charlotte Mills 🤍

Posted 2 months ago