London Pearl - SS-M-13 Reviews

1 Rating 1 Reviews

About Charlotte Mills :

Wedding shoe designer, Charlotte, graduated from the prestigious Cordwainers (part of London college of Fashion) and along with its Alumni - the likes of Jimmy Choo, Patrick Cox and Sophia Webster - she followed her dreams and created her own brand in 2014 when she launched her first collection.

A pair of Charlotte Mills shoes has everything covered - the “Something old” is the silver Sixpence, the “Something new” is your shoes, “Something Borrowed is an envelope we provide which can be sent back to us with a picture of you in your shoes, and your “Something blue” is the blue detailing in the in-sock.

Charlotte hopes that each and every Bride falls in love with their wedding shoes and will treasure them forever as a keepsake of their special day.

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Phone:

0161 393 1879

Email:

info@charlottemillsbridal.com

Location:

The Aisle Edit,
Huddersfield Road, Scouthead,
Greater Manchester
Greater Manchester
OL4 4AG

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“I recently purchased a pair of these in the sample sale, fully aware that they might have some imperfections. However, I was shocked at the condition they arrived in. The soles were completely worn through, the front toe area was coming away, the leather heavily scuffed and worn and sent with the wrong ankle straps. These shoes are in no way wearable, let alone suitable for my wedding day which is what I bought them for. There was no mention in the listing that the shoes would be in such poor condition and had the damage been clearly described or shown, I would not have purchased them. I understand what a sample sale implies, but this went well beyond expected wear.”

1 Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback. I'm truly sorry to hear that you were disappointed with your order. We do our best to be as transparent as possible during our sample sales, and we take care to include clear, detailed photos from all angles—including the soles—to accurately show the condition of each item. Since the shoes were worn, this was noted and clearly reflected in both the imagery and the significantly reduced price. If you're still looking for the perfect pair for your wedding day, our customer service team would be more than happy to help you find a style that fits both your needs and your budget. Please don't hesitate to reach out. Kindest regards, Team CM.

Posted 1 year ago